Tech

How to Tell If Facebook Is Down

Is Facebook down right now or is it just your computer?

If you are unable to connect to Facebook, the entire social network may be down, or it may just be an issue with your computer, Facebook app, or specific Facebook account. Sometimes it can be hard to tell whether Facebook is down for everyone or just you, but there are usually signs that it’s one or the other.

Lifewire/Chloe Giroux

The instructions in this article generally apply to all devices that can connect to Facebook.

How do we know if Facebook is down?

If you think Facebook is down for everyone, try these steps:

Check the Facebook platform status page.

This page is hosted by Facebook, so depending on the issue they are experiencing, the information here may be out of date.

Facebook Platform Status Page

search on twitter #facebookdown. Pay attention to tweet timestamps to determine if others are also having problems with Facebook.

facebookdown search on twitter

While on Twitter, you can also: check facebook page on twitter For any updates on whether Facebook is down.

Also, if you can’t open Twitter and other popular websites like YouTube are down, the problem is probably on your end or your ISP.

Down For Everyone Or Just Me, downrightnow, Downdetector, Is It Down Right Now? or use another third party “status checker” site like Outage.Report.

Facebook DownDetector Status

If no one else is reporting problems with Facebook, the problem is probably on your end.

What should you do when you can’t connect to Facebook?

If Facebook seems to be working well for everyone but you, there are a few things you can try:

Make sure you really visit www.facebook.com. If you’re using the Facebook app, make sure it’s the official Facebook app for iOS or Android.

For download:

android

iOS

If you cannot access Facebook from your web browser, try using the Facebook app. If you’re having trouble with the app, try using the browser on your smartphone or tablet.

Close all your browser windows, wait 30 seconds, open a window and try to access Facebook again. Do the same for your Facebook app if you’re using a tablet or smartphone, but make sure you actually close the app; Learn how to close Android apps and how to close apps on iPhone.

If you think your browser or app might not be closing or might crash and won’t close, restart your device and try again.

Clear your browser’s cache.

Clear your browser cookies.

Scan your computer for malware.

Restart the computer.

Although not very common, there may be a problem with your DNS server. If you want to try changing DNS servers, there are many free and public options.

Unblock Facebook with a web proxy or VPN.

If nothing has worked yet, you’re probably dealing with an internet problem. For example, you may have many devices using your network bandwidth. Contact your ISP for further assistance.

Facebook error messages

In addition to the standard HTTP status code errors like 500 Internal Server Error, 403 Forbidden, and 404 Not Found, Facebook sometimes displays error messages explaining why you couldn’t connect. For example:

  • Sorry, something went wrong. We’re working on getting this fixed as soon as we can.
  • The account is temporarily unavailable. Your account is currently unavailable due to a website issue. We hope this will be resolved soon.
  • Your account is temporarily unavailable due to site maintenance. It should be reusable within a few hours.

If Facebook is down with a message about some kind of maintenance, all you can do is wait. Sometimes this maintenance affects all Facebook users, but sometimes only a small part of it.


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How to Tell If Facebook Is Down

Is Facebook down right now, or is it just your computer?

If you can’t connect to Facebook, the entire social network could be down, or it could just be a problem with your computer, your Facebook app, or your particular Facebook account. It can sometimes be difficult to figure out if Facebook is down for everyone or just you, but there are usually signs that it’s one or the other.

Lifewire / Chloe Giroux Instructions in this article apply broadly to all devices capable of connecting to Facebook.
How to Tell If Facebook Is Down

If you think Facebook is down for everyone, try these steps:

Check the Facebook Platform Status page.

This page is hosted by Facebook, so depending on the problem they’re having, the information here might not be up-to-date.

Search Twitter for #facebookdown. Pay attention to the tweet timestamps to determine if other people are also experiencing issues with Facebook.

While you’re on Twitter, you may as well check Facebook’s Twitter page for any updates on whether Facebook is down.

If you can’t open Twitter either, and other popular sites like YouTube are also down, then the problem is likely on your end or with your ISP.

Use another third-party “status checker” website like Down For Everyone Or Just Me, downrightnow, Downdetector, Is It Down Right Now?, or Outage.Report.

If no one else is reporting issues with Facebook, then the problem likely lies on your end.

What to Do When You Can’t Connect to Facebook

There are several things you can try if Facebook seems to be working fine for everyone else but you:

Make sure you’re really visiting www.facebook.com. If you’re using the Facebook app, make sure it’s the official Facebook app for iOS or Android.

Download For:

Android
iOS

If you’re unable to access Facebook from your web browser, try using the Facebook app. If you’re having trouble with the app, try using the browser on your smartphone or tablet instead.

Close all of your browser windows, wait 30 seconds, open one window, and then try accessing Facebook again. Do the same to your Facebook app if you’re on a tablet or smartphone, but make sure you’re actually closing down the app; learn how to close Android apps and how to quit apps on iPhone.

If you think that your browser or app might not be closing, or it gets stuck and won’t close, restart your device and try again.

Clear your browser’s cache.

Clear your browser’s cookies.

Scan your computer for malware.

Restart your computer.

While not particularly common, there could be an issue with your DNS server. If you want to try switching DNS servers, there are plenty of free and public options.

Unblock Facebook with a web proxy or VPN.

If nothing has worked yet, you’re probably dealing with an internet problem. For example, you could have too many devices using up your network bandwidth. Contact your ISP to request further help.

Facebook Error Messages

Aside from the standard HTTP status code errors like 500 Internal Server Error, 403 Forbidden, and 404 Not Found, Facebook sometimes displays error messages that explain why you can’t connect. For example:

Sorry, something went wrong. We’re working on getting this fixed as soon as we can.
Account Temporarily Unavailable. Your account is currently unavailable due to a site issue. We expect this to be resolved shortly.
Your account is temporarily unavailable due to site maintenance. It should be available again within a few hours.

If Facebook is down with a message about some sort of maintenance, then waiting it out is all you can do. Sometimes this maintenance impacts every Facebook user, but sometimes it’s just a small portion.

#Facebook


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